Yes – we represent over 20 major insurance companies. We love complexity and take an in-depth approach to make certain our clients are prepared for anything. Our clients trust us to take a strategic, holistic approach. This involves and in-depth assessment to address their complex insurance needs so we can help them build a comprehensive wealth protection plan. We create solutions to problems they didn’t even know they had. Our commitment to you as your broker is to analyze your risk, and to know the products available through our carriers that best match your risk exposure and coverage needs.

Beyond Insurance is located in Red Deer, Alberta and Vancouver, BC

Vancouver
320-1111 Melville Street, Vancouver at the corner of Melville and Thurlow.

Red Deer
5589 47TH St, Red Deer, in the trendy neighborhood of Capstone

We can’t wait to see you by appointment. You’re busy – managing your business and employees, tackling that newest volunteer project, or supporting your growing family and community. We get it. Time is sacred.
We’ve made it easy to book an appointment! Whether you’re curious about becoming a Beyond client, or you want to review your existing insurance portfolio, we are here for you! It takes time for our expert brokers to put together your insurance review, and by booking an appointment, we can be sure we have everything ready to present to you in an efficient manner.
Book a virtual or in person appointment today either by phoning us or on our website.

Video Instructions Here.

We’re proud to launch our new Client Portal and App to make your insurance experience faster, easier, and more secure. Here are some frequently asked questions to help you get started. 

• How do I log in for the first time? 
  Download the app, enter your email, click “Forgot Password,” and follow the instructions in your email. OR Follow up the prompts in the email sent directly from us 

• What can I do in the app/portal? 
  View policy documents, download pink cards, request changes, submit claims, and contact us directly. 

• Can I still call or email you? 
  Absolutely! The app is just an extra option for convenience. 

• What if I forget my password? 
  Click “Forgot Password” in the app or portal and follow the email reset steps. 

• Why can’t I find my documents attached in emails anymore? 
  For security reasons, you’ll now access documents through the secure portal. 

• What if I don’t see all my policies? 
  Contact us to confirm your email and ensure everything’s synced correctly. 

• Can I add my partner or spouse to the app? 
  Yes! Just make sure we have their email on file, and we’ll help set up access. 

• Is there a cost to using the portal or app? 
  Nope—it’s included in your service with Beyond Insurance. 

• What devices are supported? 
  The app works on Apple and Android phones. You can also log in via desktop. 

• Need help? 
  Reach out to our team anytime—we’re happy to walk you through it. 

Business insurance for all industries and businesses, and Personal insurance for all your home, auto, farm, boat, condo, ect needs. See our services page for all industries and products.

Need to update your policy or start a claim? You can do so easily and securely through our Client Portal or mobile app—available anytime it’s convenient for you.

Prefer to speak with someone directly? No problem. You can contact your broker, email us at info@beyondinsurance.ca, or call us with your request. We’ll guide you through any next steps and let you know if additional information is needed. You can also find our full team directory  here.

Already downloaded the app or logged into the portal? Amazing. Here’s a full breakdown of how to make the most of it — and what to do if you hit a snag. 

• How do I reset my password? 
  Just click “Forgot Password” on the login screen and follow the link sent to your email. 

• What features are included? 

  • View your policies anytime 

  2. Download digital pink cards 

  3. Submit claims directly 

  4. Request changes or updates 

  5. Message our team through the app 

• Can I still email or call my broker? 
  Always. The app just adds an extra way to connect on your own time. 

• What if I can’t find my documents? 
  Make sure you’re using the correct email and try refreshing your account view. Still stuck? Give us a call. 

• Can I add a partner/spouse? 
  Yep! Just contact us and we’ll confirm their info and activate access. 

• Is this secure? 
  Yes — in fact, it’s safer than email. You access your documents through a secure portal. 

• Can I use both the app and desktop? 
  Absolutely. Use the mobile app for quick access, or log into the portal from any browser. 

• Is this replacing emails completely? 
  We’re shifting away from attaching sensitive documents to emails — this is safer for you. 

• What if I don’t like tech? 
  We got you. Call us and we’ll help you over the phone or walk you through it in person. 

• Still stuck? 
  Our team is here. Contact us anytime — no question is too small. 

Yes, absolutely! We have contracts with all major insurers and are happy to audit your policy for coverage and price details. We help you identify any gaps in your plan and develop a comprehensive strategy to keep you protected. 

We are happy to review your current policy and offer our advice regarding the best possible solution for you.

Via Credit Card: directly with your insurance company via Cash, Debit or Cheque in person at our office
Via Cheque: Mailed directly to your insurance company
Direct Withdrawal: Set up with your broker at the time of policy inception.

We need to receive your written authorization to have your policy cancelled. Please phone or email us and we will send you the appropriate form to sign.

Please contact us so we can review your circumstances and advise the best course of action.

Absolutely. We are your full-service insurance broker and our goal is for you to feel educated about your insurance program, whether it be a complex commercial account, or a family portfolio of home and vehicles. We pride ourselves in being accessible. Send us an email, text or phone call, or message on social media anytime.

In the event of a claim, you have a few options. We always advise that you call your broker prior to submitting a claim – we are here to offer our expert advice and guide you through this process.
Visit our Claims page for a list of insurance companies and their direct Claims phone number
Call or email your broker and they will file the claim for you
We pride ourselves in our in-depth claims process. We walk through the claims experience with you and are always accessible to answer questions, give advice, and follow up with adjustors on your behalf. We are your claims advocate!